27 November 2025

DASH Technology Group (DASH) has announced two senior leadership appointments as the company continues to strengthen its executive team to deliver in line with its strategic goals.

Terri Ho has been appointed Chief Risk Officer, transitioning from her previous role as Head of Adviser Solutions, while Mark Papendieck has been appointed Chief Operating Officer, having previously served as Chief Commercial Officer.

As Chief Risk Officer, Ho will oversee governance, compliance, and risk frameworks across DASH’s expanding advice, platform, and technology ecosystem. With more than two decades of experience in financial services, she brings deep expertise in advice operations, advice remediation, and the ability to integrate regulatory obligations into practical frameworks. Her appointment reflects DASH’s commitment to maintaining robust risk management practices as the business scales.

“Our risk management focus is about making room for growth so that we can safely continue to build on what we do best for our clints”, Ho states.

In his new role as Chief Operating Officer, Papendieck will lead the operational side of DASH’s platform and software divisions, including investment operations, client service, and implementation teams. As a leader with extensive experience in financial advice, distribution, and strategic partnerships, he will focus on driving operational excellence and ensuring the seamless delivery of DASH’s whole-of-wealth platform.

DASH Chief Executive Officer Andrew Whelan said the appointments mark an important evolution in the company’s leadership structure.

“Terri and Mark have both played instrumental roles in DASH’s transformation to date. These appointments strengthen our operational and governance capabilities while ensuring we remain focused on delivering innovation, efficiency, and trust for our clients.”

These leadership changes follow a period of growth for DASH, including the acquisition of Integrated Portfolio Solutions (now known as DASH Private) and funds under administration growth of 314%, reaching $18.7bn for financial year 2025.

Hear from your peers

"With DASH we’re able to move very quickly and ensure every portfolio is optimised across a large client base. It’s orderly, process-driven and was made easy to implement through professional support."

Keith Bensley, Future Assist

"DASH enables us to manage our clients’ portfolios in a systemised way. It reduces implementation time because we don’t have to trade manually any more, it’s all automatic. Nothing is ad hoc, and everything is on one system."

Steve Woodford, Frontier Financial Group

"DASH's managed account and SMSF solutions have helped us deliver best outcomes for our low and high balance clients."

Nigel Baker, Arch Capital

"Thanks to the DASH team for creating such great products. They were able to swiftly use our API for life insurance product comparisons and create a useful web application in no time - these are software developers you can count on."

Trishanth Chandrahasan - CSO

“I found DASH after trying many different software solutions, which all were trying to be ‘the one’ solution. DASH has been great as I can connect the software I need and build the advice software which works for me. The support has been excellent and the fact that I can import my Astute Wheel data straight into DASH to then use in the SOA and ROA has saved me significant amounts of time per client, as no more re-keying data! The SOA and ROA are also the most client friendly documents I have found and the feedback from clients has been excellent. I highly recommend DASH.”

Stuart Roe, Roe Financial

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